Item by Item (IBI) has introduced a new online training curriculum focused on Quality Management for Microsoft Dynamics 365 users, representing a significant expansion of educational resources for businesses seeking to optimize quality assurance processes. The comprehensive package, released on August 19, 2024, includes 28 micro-courses, 4 learning paths, and multiple assessment tests covering critical aspects such as quality orders, non-conformances, and corrective actions within the Dynamics 365 ecosystem.
This development reinforces IBI's position as the leading self-serve online training platform for Microsoft Dynamics 365 and addresses a growing market need as businesses increasingly rely on digital solutions to streamline operations. Elif Item, Founder and CEO of Item by Item, emphasized the initiative's importance, stating that it supplies businesses with necessary tools and insights to refine their quality control and assurance practices.
The Microsoft Dynamics 365 Quality Management training is immediately accessible through the IBI Learning Platform to both existing and new customers, enabling organizations to quickly leverage the content for process improvement. This availability is particularly significant for HR technology vendors whose clients depend on effective quality management systems to maintain operational excellence and compliance standards.
The training curriculum's introduction comes at a crucial time as industries face evolving challenges that demand robust quality management practices. For HR vendors serving organizations using Dynamics 365, this resource represents an opportunity to enhance their service offerings by helping clients implement and maintain quality management systems using Microsoft's business applications suite. The self-serve nature of the platform facilitates flexible skill development, allowing professionals to access content at their own pace while maintaining productivity.
IBI's Learning Platform has established itself as a unique resource in the Microsoft Dynamics 365 training landscape, featuring an extensive library of over 1,200 micro-courses, 84 learning paths, and 200 assessments covering Finance, Supply Chain, Commerce, Sales, Customer Service, and Field Service modules. The addition of Quality Management training solidifies IBI's position as a comprehensive learning destination, enabling businesses to enhance operational efficiency, reduce errors, and improve product and service quality.
For HR technology vendors, this development has significant implications for client support and service differentiation. By understanding and potentially incorporating this training into their offerings, vendors can help client organizations build competitive advantages through improved quality processes. The curriculum's focus on practical implementation within the Dynamics 365 environment provides professionals with skills directly applicable to real-world business challenges, potentially reducing implementation time and increasing system adoption rates.
As quality management becomes increasingly integrated with broader business operations, this training resource addresses the intersection of quality assurance with other business functions that HR vendors often support. The ability to effectively manage quality within digital ecosystems like Dynamics 365 is becoming paramount for organizations across manufacturing, healthcare, retail, and service industries, creating new opportunities for vendors who can facilitate this capability development.
The new curriculum's availability through IBI's established platform ensures that organizations can maintain continuity in their training approaches while expanding their quality management capabilities. For more information about the Microsoft Dynamics 365 Quality Management training and other offerings, interested parties can visit the Item by Item website.


