More Focus Needed on Post-Hire Processes to Overcome Workforce Management Challenges Prompted by the Pandemic – According to New Study by the HR Research Institute and SkillSurvey

New research confirms that the COVID-19 pandemic, which has spurred a massive increase in remote work arrangements, has led to serious communication and talent management concerns. Nearly half (45%) agree or strongly agree that internal communications have grown more challenging, while only 39% say post-hire talent management is good or excellent in their organizations. 

The free research report, Understanding and Adapting to Today’s Massive Transformation of Work, is now available for download.’s Research Institute partnered with SkillSurvey, a provider of cloud-based reference checking, sourcing and post-hire solutions, to investigate the effects of the COVID-19 crisis on workforce management and point to potential areas of necessary focus.

Whereas prior to the crisis, only 8% of organizations with remote workers say a sizable majority of employees worked remotely, today about half (48%) say this is true. The shift to remote work brings along a variety of challenges. Nearly half (45%) agree or strongly agree that internal communications have grown more challenging as a result of remote work arrangements. One way of addressing these challenges is through better metrics and employee feedback, but many organizations are still lacking in these areas. Few agree or strongly agree their organization has good employee assessment tools (33%) or good employee survey tools (39%), meaning that they are often operating in the dark.

Onboarding and talent management have become especially challenging in the remote work landscape. Yet only 41% of HR professionals report their organization gathers data on the onboarding experience, and only 36% have a window into employee perceptions of managers.

“The pandemic has thrown a wrench into the usual processes for managing our employees. Employers have work to do to build engagement and retention and to better prioritize the focus on internal communication and talent management processes,” stated Debbie McGrath, Chief Instigator and CEO of

Download the full report which includes details on six key takeaways to help HR departments gain insights to effectively optimize engagement, productivity, and ultimately revenue in the face of the pandemic crisis, now and in the future.


About SkillSurvey

SkillSurvey helps organizations hire, engage, and retain great talent. Our solutions help employers save time and money, grow revenues, and bring the right employees onboard faster. Reduce first-year turnover for cause and uncover candidates’ soft skills with digital reference checks; build a talent pipeline through references and referrals; and get actionable insights at critical stages throughout the employee lifecycle with our post-hire solution. Visit SkillSurvey at to learn more. 

About and the HR Research Institute’s HR Research Institute helps HR departments keep their finger on the pulse of HR! is committed to creating inspired and informed workforces by maximizing the potential of HR professionals around the world.  Over 1.88 million HR professionals rely on as the foremost, trusted industry resource for education, career development, and compliance (that many people can’t be wrong!).  Offerings include the largest network of HR executives, leading-edge industry research from the HR Research Institute, 13 monthly HR-themed epublications, innovative HR education including 250+ annual webcasts, the most comprehensive HR certification exam preparation program supporting SHRM and HRCI certification, as well as helpful HR tools and legal compliance updates. has the largest knowledge base of HR practices globally and offers unparalleled training and networking for HR professionals all over the world… 24/7… 365 (just in case you can’t get enough HR).  Visit to download research (always free) and to maximize HR potential. #hrresearchinstitute

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Jenna Watson Gudgel

PR Communications Manager, News