Digital Empowerment of Employees Hindered by Lack of Manager Training and Development – New Study by Infor and the HR Research Institute

About two-fifths of respondents indicate that managers in their organization are not getting the education and training needed to digitally empower the people reporting to them. Also, organizations are likely to encourage employees to use appropriate technologies, but only 33% train them in how to leverage such technologies.

The free research report, Digital Empowerment Today, is now available for download.’s HR Research Institute and global leader in business cloud software, Infor, conducted the study of HR professionals to investigate the state of digital transformation for empowering employees with HR technology to optimize self-service digital tools.

Further investigation highlights the findings that changing technologies (70%) and employee expectations (57%) are the biggest drivers for digital empowerment. A large majority of HR professionals anticipate the typical workday will change over the next two years as a result of greater digital empowerment and enablement. The top two anticipated changes involve employee flexibility:

  • employees will have greater choice about where they work (55%)
  • work schedules will become more flexible (54%)

“The pandemic is forcing employers to focus more on meeting employee expectations and providing the right technology to create productive and happy remote workers,” stated Debbie McGrath, Chief Instigator and CEO of “And that begins with preparing leaders to manage this world of remote and hybrid work.”

Download the full report which includes seven key takeaways to help employers support and empower employees with effective technology to optimize self-service digital tools.


About Infor
Infor is a global leader in business cloud software specialized by industry. We develop complete solutions for our focus industries, including industrial manufacturing, distribution, healthcare, food & beverage, automotive, aerospace & defense, and high tech. Infor’s mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. We are obsessed with delivering successful business outcomes for customers. Over 65,000 organizations in more than 175 countries rely on Infor’s 17,000 employees to help achieve their business goals. As a Koch company, our financial strength, ownership structure, and long-term view empower us to foster enduring, mutually beneficial relationships with our customers. Visit

About and the HR Research Institute’s HR Research Institute helps HR departments keep their finger on the pulse of HR! is committed to creating inspired and informed workforces by maximizing the potential of HR professionals around the world. Almost 2 million HR professionals rely on as the foremost, trusted industry resource for education, career development, and compliance (that many people can’t be wrong!). Offerings include the largest network of HR executives, leading-edge industry research from the HR Research Institute, 13 HR-themed epublications, innovative HR education including 250+ annual webcasts, the most comprehensive HR certification exam preparation program supporting SHRM and HRCI certification, as well as helpful HR tools and legal compliance updates. has the largest knowledge base of HR practices globally and offers unparalleled training and networking for HR professionals all over the world… 24/7… 365 (just in case you can’t get enough HR). Visit to download research (always free) and to maximize HR potential.

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