How Can HR Tech Contribute to Upskilling and Reskilling Initiatives?

How Can HR Tech Contribute to Upskilling and Reskilling Initiatives?

As businesses strive to stay competitive, upskilling and reskilling have become essential, and HR technology is at the forefront of this transformation. A Chief Learning Officer highlights the use of AI-powered skills mapping as a game-changer, while we also explore additional answers, including an innovative approach where blockchain technology validates skill enhancements. These insights, along with other key features such as gamified learning and adaptive assessments, reveal how technology is revolutionizing workforce adaptability.

  • Leverage AI-Powered Skills Mapping
  • Personalized LMS Enhances Adaptability
  • Immersive VR Training Modules
  • Gamify Learning for Engagement
  • Adaptive Assessments for Efficient Upskilling
  • Foster Skill Development with Social Learning
  • Utilize AI for Just-In-Time Training
  • Blockchain Validates Upskilling Achievements

Leverage AI-Powered Skills Mapping

HR Tech – especially Learning Tech – could only have hoped to impact upskilling and reskilling until recently. Learning Experience Platforms (LXPs) would host thousands of articles of learning content, all categorized and tagged in order to serve the most appropriate content to employees, based on role and interest. This was an improvement on the purely self-serve model previously, where the employee would need to search for what they needed. The only problem with both of these approaches is that neither is focused on upskilling or reskilling – just consumption. But today, AI-powered skills mapping can shed light on the actual skills required to undertake a role, right down to the proficiency level of tasks. This is a game-changer because an extension of skills mapping is career pathing. If an employee can assess themselves against the requirements of their role, down to this level of detail, then they can focus their development on bridging those gaps. In tandem with this, L&D teams can plug gaps in their content by training AI-powered authoring tools with internal documentation that can add the nuance and proprietary expectations to the generic technical content, thus creating learning solutions that guide and support individuals to exhibit the expected and rewarded behaviors of their organization – and even department. Prior to generative AI, this would have all seemed impossible, but now L&D can actually upskill and reskill based on actual roles and skills.

David James
Chief Learning Officer


Personalized LMS Enhances Adaptability

We utilize an integrated Learning Management System (LMS) that offers personalized training paths based on individual career goals and skill gaps. This LMS includes features like interactive courses, progress tracking, and certifications.

For instance, by offering targeted courses in emerging technologies, we’ve seen a significant improvement in our workforce’s adaptability. Employees can quickly acquire new skills, making them more versatile and prepared for changing industry demands. This approach has not only enhanced our team’s capabilities but also increased job satisfaction and retention.

Ana AlipatAna Alipat
Recruitment Team Lead, Dayjob Recruitment


Immersive VR Training Modules

One feature in particular that has helped us augment our numerous upskilling and reskilling initiatives is immersive VR training modules, where our employees can virtually practice steps and techniques without any risk of either causing physical harm to our products or themselves. Today, with these VR training experiences in place, our increasingly flexible workforce excels in learning the hard way and offering valuable insights by suggesting ways to improve the processes to which they have been introduced.

Sunaree KomolchomaleeSunaree Komolchomalee
Head of Human Resources, Cupid Digital PR Agency


Gamify Learning for Engagement

Incorporating gamification into learning programs can significantly boost employee engagement and retention. By transforming upskilling and reskilling into a fun and competitive experience, employees are more likely to be motivated and actively participate in their learning journey. Gamification often includes points, badges, and leaderboards that make achievement visible and rewarding.

This approach taps into the innate human desire for recognition and progress, making the acquisition of new skills more appealing. To get started on this, companies should explore game-based learning platforms that align with their educational goals and ensure that they’re fun for everyone involved.


Adaptive Assessments for Efficient Upskilling

Utilizing adaptive assessments within HR tech allows organizations to identify and respond to individual learning needs effectively. Such technology evaluates an employee’s current skill set, pinpoints areas that require improvement, and then adapts the learning material accordingly. This personalized approach ensures that employees are not wasting time on skills they already possess, but are focusing on developing areas that will contribute to their career growth.

By ensuring that each training session is tailored specifically to an individual’s needs, upskilling becomes a more efficient and targeted process. Companies should consider integrating adaptive learning systems in their HR tech stack to foster a culture of continuous improvement.


Foster Skill Development with Social Learning

Social learning platforms are a vital part of HR tech that fosters a collaborative environment for skill development. These platforms enable employees to share knowledge, learn from each other, and work together on projects even if they are not in the same physical location. It’s based on the principle that people learn better together, through observation, imitation, and modeling.

The informal setting also encourages more open communication and knowledge sharing among peers. Organizations are encouraged to leverage these social platforms to create a more interconnected and knowledgeable workforce.


Utilize AI for Just-In-Time Training

Artificial intelligence can be instrumental in delivering just-in-time training that is both relevant and timely for employees looking to upskill. AI-powered HR tech can analyze an individual’s job role, performance data, and learning patterns to suggest the most appropriate content at the right time. This proactive approach to learning enables employees to develop skills just as they need them, which can improve job performance almost immediately.

It also helps organizations remain agile by ensuring their workforce’s skills remain relevant in a rapidly changing professional landscape. To take advantage of this, companies should investigate AI-driven learning platforms that can deliver personalized content recommendations.


Blockchain Validates Upskilling Achievements

Blockchain technology is emerging as a powerful tool in validating and securely recording employees’ credentials and achievements. This has a two-fold benefit: employees are more likely to engage in upskilling initiatives when they know their accomplishments can be verified and valued, and employers can quickly verify the legitimacy of those credentials.

Furthermore, a transparent record of achievements encourages a lifelong learning mentality among employees as they can see a clear trajectory of their professional development. Hence, employers should look into adopting blockchain credentialing systems to enhance their upskilling programs and motivate continuous educational growth.


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