HAZLET, N.J. (June 8th, 2010) – iCIMS, the 2nd largest provider of Software-as-a-Service (SaaS) talent acquisition solutions, announced today that the company has completed an independent 3rd party security audit and is being recognized for the company’s highly secure web application. The audit, which tested the security of iCIMS’ production data center and software, is a further testament of iCIMS’ commitment to superior performance and delivery within the talent management space.
The recent audit contributes to the iCIMS Talent Platform’s proven record of not only meeting, but also exceeding, the stringent security and performance standards of the company’s more than 800 customers and 1,000,000 users worldwide. iCIMS clients benefit from a multi-tiered security configuration schema capable of protecting sensitive candidate and employee information through features like user session time-outs, candidate “opt-out” capabilities, field level and data export encryption and more. iCIMS also maintains all hardware related to the delivery of its solutions; in a state-of-the-art, SAS-70 Level 2 Certified and fully redundant Data Facility hosted by AT&T. Supporting clients and partnerships across the globe, iCIMS is experienced with the unique needs of the international recruiting community and is also Safe Harbor Certified, ensuring data security and privacy compliance with EU standards.
The iCIMS Talent Platform enables companies to better execute candidate and employee management initiatives from applicant tracking to onboarding and performance management to employee data management. The comprehensive Talent Platform offers a superior suite of talent management software, enabling human resource professionals to automate a myriad of once cumbersome, paper-intensive tasks such as onboarding, W-4 forms, employee surveys, performance appraisals, and exit interviews, among others. Coupled with a three-tier reporting center, the iCIMS Talent Platform provides for quick and easy reporting in one, centralized location, allowing users to track, store a! nd manage all information securely throughout the employee lifecycle.
iCIMS also boasts industry-lauded Customer Support, most recently being named a finalist for Customer Service Department of the year by the Stevie Awards, as well as being recognized by the Sift Media Software Satisfaction Awards for superior customer support levels. Clients have often cited the superfluity of support initiatives — a four-tiered customer support team, virtual and onsite training sessions, user-propelled support forums, a preferred partnership program and an interactive knowledge center— as leading factors in their decision to choose and then renew with iCIMS, year after year. Noted for the 97 percent client retention rate, iCIMS’ dedication to the customer experience has also subsequently led to a recognizably high user-adoption rating and ultimately, an almost perfect customer satisfaction score.
“We were very pleased with the results of the audit. It has validated a lot of security-focused hard work on the part of our Information Technology and Research & Development teams over the years,” said iCIMS’ Chief Technology Officer, Paul Melici. “Furthermore, the results of the audit are a great testament to the superior breadth of our platform as well as iCIMS’ unwavering commitment to top-notch security for our clients.”
iCIMS, the second-largest provider of Software-as-a-Service (SaaS) talent acquisition solutions, is an Inc. 500 honoree focused on solving corporate business issues through the implementation of easy-to-use web-based software solutions. iCIMS Talent Platform, the industry’s premier Talent Platform, enables organizations to manage their entire talent lifecycle from applicant tracking through onboarding and beyond through a single web-based application. With more than 800 clients worldwide, iCIMS is one of the largest and fastest-growing talent management system providers in the space. To learn more about how iCIMS can help your organization, view a free online demo of the iCIMS Talent Platform at www.icims.com/prelude/1128/9986.
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